Cities Unlocked

Topics: Overall, Planning

Research state: Challenge

Navigating with a mental map relies on things being where they are expected to be. When they are not significant difficulties can arise

Above almost anything else people with sight loss rely on predictability in their environment. Carefully constructed routes only work when…

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Topics: Interchange, On Transport

Research state: Challenge

Finding the right person to help

Asking for help from a passer by is often the best way to deal with a complicated or unknown step in a journey. However not all passers by…

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Topics: Find, Interchange, On Transport

Research state: Challenge

Finding and opening the doors, dealing with the gap between the train and platform and getting aboard can all be challenges for people with sight loss

Once someone has reached the correct platform and identified the train they must find the doors and get on. Predicting where the doors will…

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Topics: Interchange, On Transport

Research state: Challenge

Different layouts of bus stops have a bearing on how easy they are to locate

The first step to catching a bus is locating the stop. Bus stops that have a distinctive tactile profile and are positioned on the kerb…

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Topics: Interchange, People Power

Research state: Challenge

Finding a member of staff who can help is an unpredictable experience

Where a station has an information desk finding a member of staff can just be a matter of arriving at the desk. Where this is not the case…

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Topics: Interchange

Research state: Demonstrator

At the bus stop

Kate heads to the bus stop. As she approaches it she feels the rumble-strip paving beneath her feet and knows it’s coming up on her…

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Topics: Interchange

Research state: Demonstrator

In the station

The station is large and noisy. Kate does an audio sweep of the station using the Microsoft 3D soundscape technology and the layout is…

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Topics: Interchange

Research state: Demonstrator

Boarding the train

As Kate exits the lift she is told her platform is number 10, which is seven metres to her right. As she walks towards it she is told what…

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Topics: Planning, See

Research state: Opportunity

Horizon scan, innovation. Ian Hamilton/232 Studios Colourblind Tube Map

232 Studios won a TfL competition that aimed to improve navigation information accessibility for colour blind people. The developed maps…

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Topics: Find, Planning, Touch

Research state: Opportunity

Horizon scan, innovation. Tacmap tactile interactive wayfinding device

This design proposes a device that stores pre-set tactile personal routes that are accessed through a levelling display interface. The user…

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