Cities Unlocked

As Kate exits the lift she is told her platform is number 10, which is seven metres to her right. As she walks towards it she is told what shops she’s passing.

Once on the platform, beacons direct her to the correct point to board the train and guide her through the carriage door, all the way to her reserved seat. She is told where the buffet carriage and toilets are and whether she’s facing forwards or backwards. Armed with this knowledge, Kate is able to relax into the journey.