Horizon scan, innovation. TfL travel support card
TfL press image 
TfL press image 
TfL press image 
TfL press image 
TfL press image 
TfL press image 
TfL’s Travel Support Card is customisable through entering one’s specific details regarding the help required. This could be a particular disability, e.g. difficulties with reading signs or saying that the user is not used to travel on its own. There is also space to add an emergency contact’s details. The Travel Support Card enables people to get personal assistance and can be used on the Tube, London Overground, London River Services’ boat services, DLR, buses, trams and at Victoria Coach Station. The type of help that can be requested includes getting on or off transport, planning your onward journey or re-planning a journey when there are delays.
Company: Transport for London (TfL) - government body
Components: card file downloadable from the TfL website